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Read more Read less Services\r\n"}}" id="rich-text-72dfe2ed8608" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> Services Read more Read less EY helps clients create long-term value for all stakeholders. Enabled by data and technology, our services and solutions provide trust through assurance and help clients transform, grow and operate.

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Read more Read less Explore \r\nSee All\r\n1||About EY-Parthenon\r\n2||About EY-Parthenon\r\n\r\n"}}" id="rich-text-ae8deb2f0245" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> See All1||About EY-Parthenon2||About EY-Parthenon Read more Read less Spotlight\r\n"}}" id="rich-text-cc2b360bb957" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> Spotlight Read more Read less EY.ai - A unifying platform

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\r\n"}}" id="rich-text-f56d68408f5c" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> At EY, our purpose is building a better working world. The insights and services we provide help to create long-term value for clients, people and society, and to build trust in the capital markets.

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2025 Global IPO market key highlights and 2026 outlook The EY Global IPO Trends covers news and insights on the global IPO market for 2025 and an outlook for 2026. Learn more. 17 Dec 2025 IPO How can the moments that threaten your transformation define its success? Leaders that put humans at the center to navigate turning points are 12 times more likely to significantly improve transformation performance. Learn More. 15 Apr 2024 Consulting EY.ai - a unifying platform EY.ai, a platform that unifies human capabilities and artificial intelligence to help you confidently adopt AI. Learn more. 16 Nov 2023 AI My EY My EY Select your location

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Global Business Services helps clients transform corporate functions and operations into agile business services by increasing efficiency through touchless end-to-end processes and by increasing effectiveness through insights that inform better decision making and enable an agile response to disruption. Related topics Consulting AI Workforce Data and decision intelligence Tax Transactions and Corporate Finance by EY-Parthenon Digital

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Maria Saggese EY Global and EMEIA Global Business Services (GBS) Solution Leader Dorian Redding EY Americas Global Business Services Solution Leader; Partner, Consulting, Ernst & Young LLP What EY can do for you\r\n\r\nOrganizations of all sizes, in all sectors, are experiencing disruptive change caused by exponential advances in technology and volatile, uncertain market conditions. New business models are being driven by new players that seem to rewrite the rules almost overnight.

\r\n\r\nDisruption requires transformation\r\nDigitalization means that companies need to transform their business model in the very near future. Such transformation requires conceptual knowledge for digital planning and implementation. CEOs today need to ask themselves what digital strategy is to be applied and how to reach the right operating model to maximize the opportunities of the digital age.

\r\n\r\nGlobal Business Services has a critical role to play\r\nGlobal Business Services (GBS) focuses on creating customer-centric, digitized end-to-end process flows across functions and geographies. It includes agile operating units that are steered globally and independently of traditional business units. Innovation is in the DNA of modern GBS, and emerging technology managed by GBS can support exceptional performance across the organization; at the same time, GBS units remain lean, cost-competitive and efficient.

\r\n\r\n\r\n"}}" id="rich-text-a90c192c65a4" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> What EY can do for you Organizations of all sizes, in all sectors, are experiencing disruptive change caused by exponential advances in technology and volatile, uncertain market conditions. New business models are being driven by new players that seem to rewrite the rules almost overnight.

Disruption requires transformation Digitalization means that companies need to transform their business model in the very near future. Such transformation requires conceptual knowledge for digital planning and implementation. CEOs today need to ask themselves what digital strategy is to be applied and how to reach the right operating model to maximize the opportunities of the digital age.

Global Business Services has a critical role to play Global Business Services (GBS) focuses on creating customer-centric, digitized end-to-end process flows across functions and geographies. It includes agile operating units that are steered globally and independently of traditional business units. Innovation is in the DNA of modern GBS, and emerging technology managed by GBS can support exceptional performance across the organization; at the same time, GBS units remain lean, cost-competitive and efficient.

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GBS at the inflection point

Read about the new s-curve for GBS and how it drives value by putting customers at the center.

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Discover what’s next for global process owners

Read our white paper on how the GPO role is evolving and how GPOs can unlock value from GBS organizations.

Download report EY clients have found that implementing or enhancing GBS operations can help to:
\r\n\r\n\r\nReach lean, cost-efficient operations: GBS results in streamlined processes, consistent data and an optimized cost structure due to scale, automation and labor arbitrage effects.\r\nEstablish an agile operating platform: GBS drives an agile service delivery model for support functions that leads to both operational and strategic benefits due to scalability, for example when it comes to the integration of new units in the context of mergers and acquisitions.\r\nDrive a company's digitalization: GBS has the potential to be the digital transformation engine for the wider organization due to its organizational roots across the entire enterprise and its capability to deploy standards. It can help companies to adopt emerging technology such as intelligent automation, natural language processing, blockchain and data analytics to create fully automated, transparent end-to-end process chains. GBS is a strategic bet toward digital business models that can ensure sustainable growth in the digital age.\r\nEmbed end-to-end processes governance: For effective digital transformation, it is essential to establish an integrated end-to-end process model with clear process ownership, employing the latest enabling technology. GBS is in the best position to achieve this model as, already today, GBS knows more about processes, owns more data and leverages more technology than any single function.\r\nEnable a superior customer journey: GBS, being rooted in deep service understanding, responsiveness, availability and being owners of key client data, can help companies get closer to their customers and reinvent themselves to craft exceptional customer experiences.\r\n\r\n"}}" id="rich-text-2c050a536420" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> EY clients have found that implementing or enhancing GBS operations can help to:
Reach lean, cost-efficient operations: GBS results in streamlined processes, consistent data and an optimized cost structure due to scale, automation and labor arbitrage effects.Establish an agile operating platform: GBS drives an agile service delivery model for support functions that leads to both operational and strategic benefits due to scalability, for example when it comes to the integration of new units in the context of mergers and acquisitions.Drive a company's digitalization: GBS has the potential to be the digital transformation engine for the wider organization due to its organizational roots across the entire enterprise and its capability to deploy standards. It can help companies to adopt emerging technology such as intelligent automation, natural language processing, blockchain and data analytics to create fully automated, transparent end-to-end process chains. GBS is a strategic bet toward digital business models that can ensure sustainable growth in the digital age.Embed end-to-end processes governance: For effective digital transformation, it is essential to establish an integrated end-to-end process model with clear process ownership, employing the latest enabling technology. GBS is in the best position to achieve this model as, already today, GBS knows more about processes, owns more data and leverages more technology than any single function.Enable a superior customer journey: GBS, being rooted in deep service understanding, responsiveness, availability and being owners of key client data, can help companies get closer to their customers and reinvent themselves to craft exceptional customer experiences. Read more Read less How can GBS address today’s and tomorrow’s challenges?\r\n\r\nBusiness leaders are grappling with a world that is more volatile and more complex than ever before. The digital age demands greater agility, better speed, and a completely different skill set for talent. When old jobs become obsolete and business models disrupted, your agile, customer-centric, fully digitized and intelligent Global Business Services organization can help you thrive in the digital age.

\r\n"}}" id="rich-text-f5bdc6b29e47" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> How can GBS address today’s and tomorrow’s challenges? Business leaders are grappling with a world that is more volatile and more complex than ever before. The digital age demands greater agility, better speed, and a completely different skill set for talent. When old jobs become obsolete and business models disrupted, your agile, customer-centric, fully digitized and intelligent Global Business Services organization can help you thrive in the digital age.

Read more Read less Solution features and functionality\r\nEY teams implement GBS services no matter your stage of adoption — from setting up GBS for the first time to driving value out of advanced GBS functions. 

\r\n"}}" id="rich-text-37fad74cd586" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> Solution features and functionality EY teams implement GBS services no matter your stage of adoption — from setting up GBS for the first time to driving value out of advanced GBS functions. 

Read more Read less Explore and build GBS setup services help enable you to navigate seamlessly from a GBS vision to the transition and go-live of operations.

\r\nEY services:

\r\n\r\nAssessment, benchmark and strategy definition\r\nDesign and ramp-up\r\nImplementation and transition\r\n\r\n"}}" id="rich-text-9db054d60a5a" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> GBS setup services help enable you to navigate seamlessly from a GBS vision to the transition and go-live of operations.

EY services:

Assessment, benchmark and strategy definitionDesign and ramp-upImplementation and transition Read more Read less Operate and sustain EY teams can help you build a wide range of services to deliver operations, while enhancing and aligning GBS to leading practices.

\r\nEY services:

\r\n\r\nTalent management\r\n Service delivery management\r\nCompliance and risk\r\n\r\n"}}" id="rich-text-8f9f7a171cb5" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> EY teams can help you build a wide range of services to deliver operations, while enhancing and aligning GBS to leading practices.

EY services:

Talent management Service delivery managementCompliance and risk Read more Read less Evolve and innovate EY teams provide transformation services aimed at increasing the value delivery of GBS through strategy, people, process and technology levers.

\r\nEY services:

\r\n\r\nStrategy refresh\r\nPeople, process and technology transformation\r\nGBS spin-off\r\n\r\nEY service delivery models:

\r\n\r\nEnd-to-end consulting services\r\nManaged services for shared accountability of delivery\r\nCapability augmentation for short-to-medium term\r\nTurnkey solutions delivering operationalized centers\r\n\r\n"}}" id="rich-text-caff108f2e75" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> EY teams provide transformation services aimed at increasing the value delivery of GBS through strategy, people, process and technology levers.

EY services:

Strategy refreshPeople, process and technology transformationGBS spin-off EY service delivery models:

End-to-end consulting servicesManaged services for shared accountability of deliveryCapability augmentation for short-to-medium termTurnkey solutions delivering operationalized centers Read more Read less

EY.ai

The EY suite of finance solutions are backed by EY.ai — a unifying platform that seamlessly connects AI capabilities to help you drive AI-enabled finance transformation.

Learn more

EY Transformation Platform

Each finance solution is powered by Transformation Platform, a suite of digital tools that help organizations jumpstart of accelerate their transformation journey.

 

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Why EY\r\nThe GBS solution sits within a connected suite of EY finance solutions that support the full agenda of the CFO. EY teams have over 11,000 professionals dedicated to finance and GBS transformation.

\r\nAlliance relationships\r\nEY alliances and ecosystem relationships help finance solutions by putting powerful technology at the core of transformation to build a future-ready, agile finance function. EY teams collaborate with Automation Anywhere, Blackline, Blueprism, Celonis, Highradius, SAP, ServiceNow and UiPath to deliver GBS transformation

\r\n"}}" id="rich-text-26f9210a42f9" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> Why EY The GBS solution sits within a connected suite of EY finance solutions that support the full agenda of the CFO. EY teams have over 11,000 professionals dedicated to finance and GBS transformation.

Alliance relationships EY alliances and ecosystem relationships help finance solutions by putting powerful technology at the core of transformation to build a future-ready, agile finance function. EY teams collaborate with Automation Anywhere, Blackline, Blueprism, Celonis, Highradius, SAP, ServiceNow and UiPath to deliver GBS transformation

Read more Read less The team Maria Saggese EY Global and EMEIA Global Business Services (GBS) Solution Leader Transformative leader. Passionate about helping organizations capture opportunities at the leading edge of business disruption. Advocate of diversity and inclusiveness. Authentic. Energetic. Mother. Amsterdam, Netherlands Dorian Redding EY Americas Global Business Services Solution Leader; Partner, Consulting, Ernst & Young LLP Media and entertainment client service partner. Watch enthusiast. Golf hacker. Father. Los Angeles, CA, United States Show more EY finance solutions

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\r\n\r\nOur locations\r\nMy EY\r\nSite map\r\nLegal and privacy     Transparency-reports\r\n\r\n"}}" id="rich-text-4a2d5f1102ab" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> Connect with us
Our locationsMy EYSite mapLegal and privacy     Transparency-reports Read more Read less Open Facebook profile Open X profile Open LinkedIn profile Open Youtube profile EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

\r\n"}}" class="cmp-text"> EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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